Here, we have compiled answers to some of the most commonly asked questions about our services and eSIM technology. If you have any other inquiries or need further assistance, please feel free to contact our customer support team.
1. What is eSIM?
eSIM, short for embedded SIM, is a technology that allows you to remotely provision and manage your mobile network connectivity on eSIM-compatible devices, eliminating the need for a physical SIM card.
2. Which devices support eSIM?
eSIM is supported by various modern smartphones, tablets, smartwatches, and other connected devices. Please check your device here to confirm eSIM compatibility.
3. How do I activate my eSIM?
To activate your eSIM, visit our website and select your desired data plan enter your email and payment card data and make the payment. You will receive a QR code via email, which you can scan on your device to activate the eSIM profile.
4. Can I switch carriers with eSIM?
Yes, one of the significant advantages of eSIM technology is the ability to switch between carriers without changing physical SIM cards. You can have multiple carrier profiles on your eSIM-compatible device and easily switch between them as needed.
5. How do I switch between carriers on my eSIM device?
To switch carriers, you can go to your device settings, select the eSIM section, and choose the desired carrier profile from the available options. The device will automatically switch to the selected carrier's network.
6. How secure is eSIM?
eSIM technology is secure, and your eSIM profile is protected by encryption and authentication mechanisms. Additionally, eSIMs offer some level of security against remote hacking attempts compared to physical SIM cards.
7. Can I use eSIM with a locked device?
eSIM functionality may be available on locked devices, depending on your carrier's policies. Please check with your carrier or device manufacturer to determine if eSIM is supported on your locked device.
8. Can I use eSIM with multiple devices simultaneously?
No, eSIM profiles are typically tied to a single device at a time.
9. How do I contact customer support?
You can reach our customer support team at contact page. We are available to assist you with any questions or concerns you may have regarding our eSIM services.
Thank you for visiting our FAQ page. We hope these answers have been helpful. If you have any other questions, please do not hesitate to get in touch with us.
